Privacy Policy

Last Updated: April 18, 2025

Welcome to Technician Toolkit – the ultimate assistant for HVAC technicians. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

We collect the following types of information:

• Media Access: With your permission, we may access your device’s camera and gallery for profile pictures or uploading wiring diagrams and service reports.
• Usage Data: We collect anonymized data like error code searches, tools used, and features accessed to improve your experience.

2. Why We Need Camera and Gallery Access

• Camera Access: To allow users to scan barcodes and QR codes, take photos of components, or document work during servicing.
• Gallery Access: To enable uploading existing images such as manuals, diagrams, and spare part pictures into the app or community discussions.

3. How We Use Your Data

• To deliver and improve app features.
• To personalize your user experience.
• To notify you about service reminders.
• To provide support and respond to inquiries.

4. Data Sharing

We do not sell your data. We only share it with:

• Trusted third-party tools (e.g., Firebase) used for analytics and app improvements.
• Authorities, if required by law (e.g., legal or regulatory obligations).

5. Security

We use modern encryption protocols, secure servers, and best practices to protect your data. However, no method of transmission or storage is 100% secure.

6. Your Rights

• Access your personal data.
• Request deletion of stored data.
• Withdraw consent for camera/gallery usage at any time.

7. Children’s Privacy

This app is intended for professionals aged 16 and above. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy occasionally. When we do, we will revise the date at the top. Continued use of the app implies your acceptance of the updated terms.

9. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy or your data, feel free to contact us:

📧 support@techniciantoolkit.app
📍 Technician Toolkit, HVAC Apps Pvt. Ltd., New Delhi, India